Terms of service

Overview

Welcome to The Ice Bath Co. By accessing or using our website, you agree to be bound by the following Terms of Service. These terms apply to all users of the site, including browsers, customers, and others who engage with our content or purchase our products.

Products and Services

We sell premium Ice Baths and Saunas designed for personal and commercial wellness use. All product descriptions and prices are subject to change without notice, and we reserve the right to discontinue any product at any time.

Orders and Payment

When you place an order with The Ice Bath Co., you agree to provide accurate and complete information. Payment must be received in full before your order is processed and shipped. We accept secure payments through our authorized payment providers.

Shipping and Delivery

We currently ship across the United Kingdom and to selected European countries. Delivery times may vary depending on your location. You will receive tracking information once your order has been dispatched.

Refunds and Damaged Items

We offer refunds only in the case of products that arrive damaged. If your order is damaged upon delivery, please contact us at support@theicebath.co within 7 days with photos and a description of the issue. Once approved, your refund will be processed to your original payment method.

Use of Website

You agree not to misuse our website or attempt to gain unauthorized access to any part of it. Content on this site, including images and text, is the property of The Ice Bath Co. and may not be copied, distributed, or reproduced without written permission.

Accuracy of Information

We strive to ensure that all product descriptions, images, and pricing are accurate. However, we do not guarantee that all information on the site is error-free or up-to-date, and we reserve the right to correct any inaccuracies at any time.

Limitation of Liability

The Ice Bath Co. is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our products or website. All purchases are made at your own risk, and it is your responsibility to ensure the products are suitable for your intended use.

Changes to Terms

We may update these Terms of Service at any time. Any changes will be effective immediately upon posting on this page. It is your responsibility to review this page periodically to stay informed of any updates.

Contact Information

If you have any questions about these Terms of Service, please contact us at support@theicebath.co.